For Latest Job Updates  
sreenutech.com
Home Govt Jobs IT Fresher Jobs IT Exp Jobs IT Walk-Ins MBA Jobs BPO Jobs Register Location FAQ’s Contact Us
Subscribe to Job Alerts
Your Email:

 Visit this group  


Search:
Fresher Hiring For Technical Support Associate @ "Dell" in Hyderabad

About Company

Name: Dell

Website: www.dell.com

Job Details:

Education: BE/B Tech/MCA/M Sc

Experience: Freshers

Job Location: Hyderabad

Walk-in On 8th to 11th Aug 2017 at 11:00 AM @ Hyderabad

Job Description:

Technical Support Associate

Candidate should be BE/B Tech/MCA/M Sc from a recognised university.

Should have an aggregate of 60% through out academics.

Should be responsible for providing diagnostic technical support related to installation, operation,

configuration, customization, performance, and usage of assigned products

Must have diagnosis & resolving of the hardware problems and troubleshooting skills.

Should verify warranty entitlement and determines appropriate action.

Should be able to advise/educate customers within procedural guidelines to ensure a complete

solution.

Should provide direct service advice and guidance to customers.

Should identify, research and provide input on unique or recurring customer problems.

Must remain knowledgeable of Dells product line, current industry products and technologies.

Should focuse on delivering a positive customer experience according to Dell standards.

Should identify customer needs / requirements and recommend solutions.

Must apply diagnostic techniques to identify problems, investigate causes and recommend solutions

to correct failures.

Must be able to documents problems in the support solution database for diagnostics and solution

implementation. Provides basic remote deployment, maintenance and consulting services.

Should be open to work in rotational / night shifts in a 24 by 7 environment.

Should have excellent communication skills.

Both side transport facility will be provided.

Venue Address

Dell International Service

Plot # 42, Hitec City Layout,

Madhapur, Hyderabad 500081

 For Future Reference.

Submit Resume

CLICK HERE TO UPLOAD YOUR RESUME TO GET MORE RELATED JOBS

Note: Any Job Vacancies/Openings listed here in this website (Sreejobs.com) are verified and error free, before going to be published here. If any changes made by employers/interviewers after published here, Sreejobs.com is not responsible for such and any other consequences. We are not here to provide wrong information intentionally. Sreejobs.com will always try to provide good and genuine job vacancies information for job seeker.

Home | Register for Job Updates | Contact Us