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Freshers Hiring For Client Technical Support Associate @ "Dell" in Gurgaon

About Company

Name: Dell

Website: www.dell.com

Job Details:

Education: Any Degree

Experience: 0 - 3 Years

Job Location: Gurgaon

Walk-in On 11th & 12th May 2017 Between 12:00 PM to 03:00 PM @ Gurgaon

Job Description:

Client Technical Support Associate

Responsible for providing diagnostic technical support related to installation, operation,

configuration, customization, performance, and usage of assigned products.

Diagnosis & resolving of the hardware problems and troubleshooting.

Verifies warranty entitlement and determines appropriate action.

Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to

correct failures.

Documents problems in the support solution database for diagnostics and solution implementation.

Provides basic remote deployment, maintenance and consulting services.

Candidate Profile

Should be open to work in rotational / night shifts in a 24 by 7 environment.

Should have an excellent communication skills.

Both side transport facility available.

Educational Qualifications:

Any Graduate with at least 6 months of calling experience or 12 months of Non-BPO/ Domestic

Calling experience.

Any Undergraduate with at least 12 months/maximum 30 months of international calling experience

can apply.

MBA/MCA with relevant 6 months of work experience are eligible.

M.Tech's are not eligible.

Documents to Carry:

Interested candidates can walk In with an updated copy of resume and any photo id proof.


Venue Address

Dell International Services,

Vipul Tech Square, Opposite Central Park,

Sector Road, Sector-43, Gurgaon - 122002.

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