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Fresher/Exp Walk-in For Client Technical Support Associate @ "Dell" in Gurgaon
About Company
Name: Dell
Website: www.dell.com
Job Details:
Education: Any Graduate
Experience: 0-3 Years
Job Location: Gurgaon
Walk-in On 7th to 8th Apr 2016 Between 11:00 AM to 03:00 PM @ Gurgaon
Job Description:
Client Technical Support Associate
Responsible for providing telephone/email/chat and remote diagnostic technical support related to
installation, operation, configuration, customization, performance, and usage of assigned products.
Diagnosis & resolving of the hardware problems and troubleshooting.
Verifies warranty entitlement and determines appropriate action.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to
correct failures.
Documents problems in the support solution database for diagnostics and solution implementation.
Provides basic remote deployment, maintenance and consulting services.
Candidate Profile
Should be open to work in rotational / night shifts in a 24 by 7 environment.
Should have an excellent communication skills.
Venue Address
Dell International Services India Pvt Ltd,
Vipul Tech Square, Sector Road (Golf Course Road),
Sector 43, Gurgaon 122002.
For Future Reference.
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