Exp Hiring For Client Technical Support Associate @ "Dell" in Gurgaon
Website: www.dell.comJob Details:
Education: Any Degree
Experience: 1 - 3 Years
Job Location: Gurgaon
Walk-in On 2nd Nov 2016 Between 12:00 PM to 03:00 PM @ Gurgaon
Client Technical Support Associate
Responsible for providing telephone/email/chat and remote diagnostic technical support related to
installation, operation, configuration, customization, performance, and usage of assigned products.
Diagnosis & resolving of the hardware problems and troubleshooting.
Verifies warranty entitlement and determines appropriate action.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to
Documents problems in the support solution database for diagnostics and solution implementation.
Provides basic remote deployment, maintenance and consulting services.
Should be open to work in rotational / night shifts in a 24 by 7 environment.
Should have an excellent communication skills.
Dell International Services,
Vipul Tech Square, Opposite Central Park,
Sector Road, Sector-43, Gurgaon - 122002.
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