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Fresher/Exp Hiring For Accounts Receivable Associate @ "Dell" in Hyderabad
About Company
Name: Dell
Website: www.dell.com
Job Details:
Education: Any Graduate
Experience: 0 - 4 Years
Job Location: Hyderabad
Salary :Rs: 3,00,000 - 4,00,000 P.A.
Walk-in On 7th to 17th Mar 2017 at 11:00 AM @ Hyderabad
Job Description:
Accounts Receivable Associate
The duties of a Collection Associate include collection calls and/or correspondence in a fast paced
goal oriented collections department.
Accountable for reducing delinquency for assigned accounts.
Providing customer service regarding collection issues, process customer refunds, process and
review account adjustments, resolve client discrepancies and short payments.
Responsible for monitoring and maintaining assigned accounts- Customer calls, account
adjustments, customer reconciliations and processing credit memos.
Perform other assigned tasks and duties necessary to support the Accounts Receivable
Department.
Partner with other departments, DRT, customers, and team members to improve current processes
(i.e. solution oriented, conf calls, interlocks with sales, customer care, idea storm, etc.
Must communicate & follow up effectively with sales dept regarding customer accounts on a timely
basis.
Establish and maintain effective and cooperative working relationships with customers and sales.
Maintain Data Protection & Be aware and adhere to the policies and procedures of the organization.
Job Responsibilities:
Adhere to Collection tool strategy and work flow management goals.
Ensure 100% ledger coverage & accurate problem coding in timely manner.
Daily Call Targets to be met.
Timely penetration of disputes.
Provide accurate weekly/monthly/quarterly projections against collector goals.
SLA adherence on mailbox, voicemail, follow ups closure.
Candidate Profile:
Should have good communications skills.
Willing to work in US Shifts.
Basic Finance & Accounting knowledge.
Venue Address
Plot No 42, Hitech City Layout,
Madhapur, Hyderabad 500081.
For Future Reference.
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