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Fresher Hiring For IT Ops/Support Analyst @ "DXC Technology" in Bangalore

About Company

Name: DXC Technology

Website: www.dxctechnology.com

Job Details:

Education: B.E/B.Tech

Experience: 0-2 Years

Job Location: Bangalore

Job Description:

IT Ops/Support Analyst

Researches, designs, develops operates and maintains support services for existing and new

business applications and/or information systems solutions through integration of technical and

business requirements per standard company IT process methodology (such as ITIL and ITSM).

Includes identification, development and prioritization of support services according to business

criticality.

Applications and information systems solutions include both 3rd party software and internally

developed applications and infrastructure.

Responsibilities include analysis of business requirements, configuration of 3rd party software

implementation of infrastructure solutions, creation of documentation, testing and maintenance of

applications, and support and maintenance of infrastructure and information systems.

Participates in architecture reviews to ensure that solutions comply with standards and uses

approved technologies.

Typical customers are company end users and various functional areas such as Supply Chain,

Research and Development, Marketing, Finance, a business, or the company.

Skills

Bachelorís degree in Management Information Systems Computer Science or equivalent

experience and a minimum of 0-2 years of related experience.

Good verbal and written communications skills.

Understanding and working knowledge of infrastructure environments (e.g. operating system,

security, network, voice, end user and server related applications).

Understanding and working knowledge of business IT applications (e.g. supply chain, customer

relationship mgmt, HR, finance).

Experience with monitoring and reacting to system events and end user business requests.

Knowledge and experience with Information Technology Infrastructure Library (ITIL) reference

model.

Good initiative, problem solving, priority setting, and collaboration skills.

Basic organizational and analytical skills.

 For Future Reference.

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