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Fresher Hiring For Junior Systems Engineer @ "Cyient" in Hyderabad
About Company
Name: Cyient Website: www.cyient.com
Job Details:
Education: B.E/B.Tech/Diploma
Experience: 1-2 Years
Job Location: Hyderabad
Job Description:
Junior Systems Engineer
Associate will act as the single point of contact to the internal customers/users for all IT related
requirements.
The responsibilities of the engineer will be to resolving the requests/incidents, track it till closure.
Escalate as per the escalation chart, follow up with internal stakeholders and vendors to close the
issues.
Keeping track of consumables in stock, inventory in use update asset data as per the process
defined.
Daily ticket status update to team.
Submit week on week service call report to reporting manager.
Giving training to all newly appointed engineers on Helpdesk tool.
Candidate Profile
Must be Graduate/Diploma with 1-2 YEARS of relevant experience.
Knowledge of ticketing system(Service now/remedy etc.)
Excellent troubleshooting(Hardware/Software) technical in desktop/Laptop related issues.
Good communication skills (verbal and written).
Ready to support 24*7
Click Here To Apply
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