Fresher Hiring For Product Consultant @ "Cvent" in Gurugram
About Company
Name: Cvent
Website: www.cvent.com
Job Details:
Education: Any degree
Experience: Freshers
Job Location: Gurugram
Job Description:
Product Consultant
Support clients over the phone and email by answering their product questions and offering
technical assistance
Offer best practice tips to clients in an effort to boost their meeting attendance via Cvent�s
marketing engine
Gather client requirements for future releases of the product
Create and maintain all product documentation
Implement and manage the online portion of client events as and when needed
Gather client requirements and implement them in Cvent�s event management software
Communicate with the client and review the initial implementation with them and make required
changes
Document all communication with the client in Cvent�s CRM software
Candidate Profile
Graduate/ Under-graduate(drop-out) with strong analytical and logical skills
Excellent communication skills (verbal and written)
Experience in US Customer Service is a must
Preference would be given to candidates who have prior experience of having travelled,
studied or worked abroad
Strong business acumen, ethics and high integrity
High comfort level in using online software products
Must be articulate, organized, detail-oriented and have the ability to multi-task
Quick learner, with a positive attitude and ability to work well within a team
For Future Reference.
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