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Fresher Hiring For Product Consultant @ "Cvent" in Gurugram

About Company

Name: Cvent

Website: www.cvent.com

Job Details:

Education: Any degree

Experience: Freshers

Job Location: Gurugram

Job Description:

Product Consultant

Support clients over the phone and email by answering their product questions and offering

technical assistance

Offer best practice tips to clients in an effort to boost their meeting attendance via Cvent’s

marketing engine

Gather client requirements for future releases of the product

Create and maintain all product documentation

Implement and manage the online portion of client events as and when needed

Gather client requirements and implement them in Cvent’s event management software

Communicate with the client and review the initial implementation with them and make required

changes

Document all communication with the client in Cvent’s CRM software

Candidate Profile

Graduate/ Under-graduate(drop-out) with strong analytical and logical skills

Excellent communication skills (verbal and written)

Experience in US Customer Service is a must

Preference would be given to candidates who have prior experience of having travelled,

studied or worked abroad

Strong business acumen, ethics and high integrity

High comfort level in using online software products

Must be articulate, organized, detail-oriented and have the ability to multi-task

Quick learner, with a positive attitude and ability to work well within a team

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