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Exp Walk-in For Technical Support Service Desk @ "Convergys" in Gurgaon
About Company
Name: Convergys
Website: www.convergys.com
Job Details:
Education: Any Graduate
Experience: 1 - 3 Years
Job Location: Gurgaon
Walk-in On 9th to 13th May 2016 Between 03:00 PM to 06:00 PM @ Gurgaon
Job Description:
Technical Support Service Desk
Handling calls from internal CVG employees across the globe, reporting technical issues.
Handling Voice customers and knowledge of international cross culture.
Knowledge of basic working of Operations systems of Windows, various features and knowledge
about computers functioning, command prompt, IP addresses etc.
Demonstrate flexibility and thinking around isolating a issue of the End user and providing appropriate
resolution as per the End user issue.
Candidate Profile:
Willing to work in a 24/7 rotational shift environment.
Effective communication skills, both written and verbal.
Proficient in Microsoft Office.
Ability to multi-task and meet timelines on deliverables.
Detail-oriented.
Certification or courses or Degree in computer Knowledge like BCA/MCA/Btech or Diploma courses in
Computer Science or likewise.
Call Centre / Voice Experience will be an added advantage.
Multi Tasking , ability to handle voice/chats and emails.
Venue Address
Convergys India Services Pvt. Ltd.,
Ground Floor, Bestech Business Towers,
Sohna Road, Sector 48, Gurgaon 122 001.
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