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Fresher Hiring For Technical Support Engineer @ "CloudMagic" in Bangalore

About Company

Name: CloudMagic

Website: www.cloudmagic.com

Job Details:

Education: B.E/B.Tech/M.E/M.Tech/MCA/M

Experience: Freshers

Job Location: Bangalore

Job Description:

Technical Support Engineer

Troubleshooting and resolving all technical & non-technical issues related to our products

Work closely with Engineering and Marketing teams

Help the development team in prioritizing the feature requests based on customer feedback

Resolving queries on various platforms

Handle escalations for post-installation issues

Creating FAQ and documentation related to product training and support

Candidate Profile

BE/BTech/MCA/ME/MTech/MS 2018 Batch (All branches)

Good pH score and academic record

Excellent written and verbal communication skills.

Strong attention to details.

Tech savviness.

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