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Exp Walk-in For Voice Process @ "Capgemini" in Chennai
About Company
Name: Capgemini Website: www.in.capgemini.com
Job Details:
Education: Any Graduate
Experience: 1 - 4 Years
Job Location: Chennai
Walk-in On 10th Nov 2016 Between 10:00 AM to 01:00 PM @ Chennai
Job Description:
Voice Process
Ability to speak to customer in APAC region (Predominantly in Aus,NZ,Philipines) in neutral accent.
Need to liaise with multiple parties to seek resolution of long pending issues.
The skill to manage customer relationship while ensuring business objectives are met would be
highly sought.
Ability to understand nuances of cash application process would be an advantage.
Skill on prioritization and planning of schedules of calls is required.
Candidate Profile:
Good Communication Skills.
Prior Voice / Customer Care Experience.
Good Exposure in MS Office.
1 to 4 Years of International Calling Experience.
Flexibility to work in any shift preferably the early morning shifts.
Venue Address
Capgemini India Pvt Ltd,
117, Rajiv Gandhi Salai (OMR),
Prestige Cyber Towers,
Karapakkam, Chennai - 600097.
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