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Fresher Hiring For Service Desk @ "Capgemini" in Noida

About Company

Name: Capgemini

Website: www.capgemini.com

Job Details:


Education: B.E/B.Tech/BCA/B.Sc

Experience: 0-2 Years

Job Location: Noida

Job Description:

Service Desk

Should have excellent communication and English speaking skills

Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.

Listen attentively to customer needs and concerns; demonstrate empathy.

Knowledge of basic computer operations.

Courteous with strong customer service orientation.

Dependable with proficient attention to detail.

Good listening and responding skills.

Should be willing to take up challenges and go extra mile to perform work responsibilities

Should have great interpersonal skills and ability to perform under pressure

Should have experience in a Technical call centre/ISP Help Desk/Technical Help Desk

Candidate Profile

B.E/B.Tech/BCA/BSC graduates

Year of passing should be 2017

Should have 50% & above overall academics

No Backlogs Accepted

Ready to work for rotational shifts

Should have good written & verbal communication skills

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