Fresher Hiring For Associate/Senior Associate @ "CSS Corp" in Chennai
About Company
Name: CSS Corp Website: www.csscorp.com
Job Details:
Education: Any Graduate
Experience: 1-6 Years
Job Location: Chennai
Walk-in On 20th to 23rd Mar 2017 Between 01:00 PM to 06:00 PM @ Chennai
Job Description:
Associate/Senior Associate
Excellent verbal and written communication.
College Degree Mandatory NO arrears.
Minimum 2 years of experience providing direct support to external customers by phone,
electronically.
Exceptional problem-solving skills and ability to navigate challenging situations in a professional
manner.
Excellent organizational skills ability to prioritize, manage, multi-task, and execute projects cross-
functionally.
Able to apply non-linear thinking to problem-solving.
Certifications in Marketing and Automation platforms preferred.
Should be able to work in Rotational shifts.
Candidate Profile
Understand and become conversant in a relatively large software application.
Understand, interpret, reproduce, and diagnose customer problems. Perform Root cause Analysis.
Teach solutions to customers.
Communicate clearly and precisely with customers in written and verbal form, and maintain
accurate and timely records in case tracking system.
Work with members of the team and other departments/teams to resolve product issues.
Meet individual case management, and contractual metrics.
Should have good Typing Skills- above 45wpm.
Contact Details
Contact Name: Rajesh
Contact Number: 7358596569
Venue Address
CSS Corp Pvt Ltd.,
Ambit IT Park, Ground Floor,
Ambattur Industrial Estate, Chennai-600058.
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