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Freshers hiring For Junior programmer @ "CGI" in Bangalore
About Company
Name: CGI Information Systems and Management Consultants
Website: www.cgi.com
Job Details:
Education: Any Graduate Experience: Freshers
Job Location: Bangalore
Job Description:
Junior programmer
Candidate should possess Any Graduate in any stream
Respond to requests for technical assistance by following prescribed procedures.
Research reported incidents using available information sources and tools. Diagnose, triage and
resolve hardware, software and network-related incidents
Log all contacts and document all the activities and results accurately and completely within the
incident management tool.
Assign unresolved tickets to the appropriate support team.
Proactively monitor, follow up and expedite the resolution of assigned and pending tickets.
Identify and escalate tickets requiring urgent attention and action.
Stay current with system information, changes and updates.
Adhere to work schedules, attendance and leave policies.
Click Here To Apply
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