|
Fresher Hiring For Associate Systems Engineer-Service Desk @ "CGI" in Bangalore
About Company
Name: CGI Website: www.cgi.com
Job Details:
Education: B.E/B.Tech/Any Degree
Experience: 1-3 Years
Job Location: Bangalore
Job Description:
Associate Systems Engineer-Service Desk
Graduates with MUST have experience of at least 1 to 3 years in Service Desk
Excellent verbal and written communication skills
Process orient, self-motivated, ownership of work
Skills:
Primary Skill: Service Desk
Secondary Skill: ITIL Incident Management
Diagnostics & Resolution
Position Description:
First level Applications Development professional, representing the most common entry point into
the organization. Performs routine activities related to applications development.
Focuses on learning and acquiring work skills/knowledge in the Applications Development field.
Responsibilities:
Be readily available to answer the phone to our customers in a professional and efficient manner
Providing a positive image of the company through your role as the first point of contact with
customers
To ensure that all is work carried out in accordance with ITIL Incident Management guidelines
Log calls via the appropriate call logging system and provide a high level of technical fix.
For example:
Change Passwords and unlock accounts for internal and external customers where possible
To provide first line printer support for the server infrastructure
Complete courtesy call backs to the customer where required
Add value to your team environment by being enthusiastic and maintaining a positive attitude
To achieve all team and personal performance goals as defined by the company
Ensure calls returned to Service Desk are reassigned without delay
Click Here To Apply
For Future Reference.
Click Here to Upload Your Resume on Times
Click Here to Upload Your Resume To Get More Related Jobs
|
Note: Any Job Vacancies/Openings listed here in this website (Sreejobs.com) are verified and error free, before going to be published here. If any changes made by employers/interviewers after published here, Sreejobs.com is not responsible for such and any other consequences. We are not here to provide wrong information intentionally. Sreejobs.com will always try to provide good and genuine job vacancies information for job seeker.
|
|