For Latest Job Updates  
sreenutech.com
Home Govt Jobs IT Fresher Jobs IT Exp Jobs IT Walk-Ins MBA Jobs BPO Jobs Register Location FAQ’s Contact Us
Subscribe to Job Alerts
Your Email:

 Visit this group  


Search:
Fresher Hiring For Service Desk Analyst @ "Bentley" in Pune

About Company

Name: Bentley

Website: www.bentley.com

Job Details:

Education: B.E/B.Tech/Any degree

Experience: 1-4 Years

Job Location: Pune

Job Description:

Service Desk Analyst

The role requires working knowledge of the Bentley Systems MANGED Services offerings, expertise

as a customer support analyst as well as a practical understanding of ITIL framework.

The role requires excellent customer service skills and the ability to properly triage and resolve

and/or escalate customer incidents, requests and problems.

Reporting directly to the Global Manager Service Delivery.

Candidate Profile

Bachelor’s Degree or equivalent work experience

1 to 4 years’ experience as a Support Analyst;

Fluency in English both verbal and written is a must, skills in other languages are a plus;

Excellent telephone and written communications;

Strong customer service focus

Excellent follow up and time management skills

Ability to document and troubleshoot is a must.

Expertise in Microsoft Office suite and other operating platforms.

Expertise in remote Desktop support tools

 For Future Reference.

Submit Resume

Click Here to Upload Your Resume on Times

Click Here to Upload Your Resume To Get More Related Jobs

Note: Any Job Vacancies/Openings listed here in this website (Sreejobs.com) are verified and error free, before going to be published here. If any changes made by employers/interviewers after published here, Sreejobs.com is not responsible for such and any other consequences. We are not here to provide wrong information intentionally. Sreejobs.com will always try to provide good and genuine job vacancies information for job seeker.

Home | Register for Job Updates | Contact Us