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Freshers Hiring For Customer Support @ "American Express" in Gurgaon

About Company

Name: American Express Services India Pvt. Ltd.

Website: www.americanexpress.com

Job Details:

Education:
Any Graduate

Experience: 1 - 3 Years

Job Location: Gurgaon

Walk-in On 21st Dec 2017 Between 11:00 AM to 2:30 PM @ Gurgaon

Job Description:

Customer Support

Review and fulfill requests by looking for card member information across American Express systems

and platforms.

Identify potential process improvement opportunities REQUIRED

Highlight issues through feedback and recommend changes in workflows, procedures, service levels,

based on customer demands to meet their needs and ensure quality service is given at all times

Candidate Profile:

Strong interpersonal, communication and listening skills

Strong data management/analysis skills

Ability to conceptualize ideas and opportunities

Display strong Customer Focus and Operational expertise

Comfortable with 24/7 shifts

Graduate or equivalent with 1-3 years  experience in customer support

Good Written and Verbal communications skills are required

Should have knowledge of BFSI

Preferably from banking domain.

Venue Address

American Express Campus,

DLF Ph 5, Zone 6, Golf Course Road,

Gurgaon, Haryana

Click Here To Apply

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