Your Name: Your Mobile No: Your Friend Mobile No: Close Fresher Hiring For Virtual Technical Support @ "Amazon" in Hyderabad About Company Name: Amazon Website: www.amazon.com Job Details: Education: Any Graduate Experience: 0-5 Years Job Location: Hyderabad Walk-in On 9th to 13th Apr 2018 Between 10:00 AM Onwards @ Hyderabad Job Description: Virtual Technical Support Action oriented, self-disciplined and organized      Effective time management skills and ability to prioritize work time to ensure productivity and department standards      Ability to communicate clearly with both internal and external customers      Good comprehension skills - ability to clearly understand and address customer issues appropriately      Good composition skills - ability to compose grammatically correct, concise, and accurate written responses      Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer      Good typing skills      Well versed with different features of smart devices and application      Knowledge about Amazon Devices & Digital content      Should be flexible to work in shifts Candidate Profile      Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.      Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity      Should ensure Work-like environment with no disturbance during the work hours. The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service. Customer Focus:      Excellent Technical Support skills, including maintaining focus on the customer issue in a fast-paced environment      Ability to empathize with and prioritize customer needs      Demonstrates interpersonal skills with a diverse customer base      Demonstrates conflict resolution, negotiation, and de-escalation skills      Demonstrates ownership to resolve challenging customer issues, escalating when necessary      Ability to determine customer needs and provide appropriate solutions      Maintain regular and reliable attendance, including the daily schedule as assigned      Flexible with the working schedule; may be expected to work weekends, holidays and events      Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season Problem Solving Skills:      Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned      Ability to approach problems logically and rationally      Action oriented and self-disciplined      Organized and detail-oriented      Ability to quickly and effectively prioritize work time in various departments to meet business need      Ability to maintain composure in highly escalated situations Qualifications required : Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply Shifts: Rotational Benefits: NSA, OT, ZETA and Internet Reimbursement Venue Address Raheja Mind Space, Building No:9, 10th Floor, Opposite Westin Hotel, Phase 2, HITEC City, Hyderabad, Telangana 500081, India Click Here To Apply  For Future Reference. CLICK HERE TO UPLOAD YOUR RESUME TO GET MORE RELATED JOBS

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