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Fresher/Exp Walk-in For Transportation Operations Specialist @ "Amazon" in Hyderabad
About Company
Name: Amazon
Website: www.amazon.com
Job Details:
Education: Any Graduate
Experience: 0 - 5 Years
Job Location: Hyderabad
Walk-in On 23rd to 28th May 2016 Between 10:00 AM to 03:00 PM @ Hyderabad
Job Description:
Transportation Operations Specialist
Communicate with stakeholders (over phone or email) with a problem solving attitude.
Understand the issue and make best use of the available resources to resolve the issue.
Able to systematically escalate problems or variance in the information to the relevant owners and
teams and follow through on the resolutions to ensure they are delivered.
Ensure to surpass all performance and quality goals.
Demonstrate ownership to resolve challenging customer issues, escalating when necessary.
Excellent communication, both verbal and written as one will be required to communicate with the
Customers, Customer Service Associates, Delivery Station Managers, Delivery Associates in real
time.
Develop and/or understand performance metrics to assist with driving business results.
Providing real-time customer experience by working in 24*7 operating environment.
Candidate Profile
Excellent communication skills Verbal and Written.
Good knowledge of working over internet and an ability to successfully navigate websites.
Should be comfortable with a multi-tasking, high-energy environment.
Should be creative and analytical problem solver with a passion to provide excellent customer
service.
Demonstrated ability to work in a team in a very dynamic environment.
Should be flexible to adapt to support a 24*7 operating environment and ready to work in shifts.
Venue Address
Amazon Development Centre Pvt Ltd,
Raheja Mind Space,Building No:9, 10th Floor,
Hi-Tech City, Hyderabad,
Land Mark: Opposite Westin Hotel.
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