|
|
Fresher Hiring For Seller Support Associate @ "Amazon" in Bangalore
About Company
Name: Amazon Website: www.amazon.com
Job Details:
Education: Any degree
Experience: Freshers
Job Location: Bengaluru
Walk-in On 8th to 11th Jan 2017 Between 10:00 AM to 01:00 PM @ Bangalore
Job Description:
Seller Support Associate
Demonstrates effective, clear and professional written and oral communication.
Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate
escalation of Sellers issues.
Maintains a positive and professional demeanor always portraying the company in a positive light
and effectively managing sensitive issues.
Demonstrates excellent time-management skills and the ability to work independently while using
departmental resources, policies and procedures.
Contributes to a positive team environment and proactively aids team members with difficult
contacts as needed.
Maintains acceptable performance metrics such as quality, productivity, first contact resolution,
and attendance.
Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends
to appropriate channel including improvement suggestions.
Liaise with other departments such as Customer Service, Merchant Investigations, or Payments
teams as required to resolve Sellers issues and questions.
Candidate Profile
Education: 3rd level qualification Graduation
Language: English proficiency
6 + months experience within a customer service /contact Centre environment would be an
advantage
Demonstrated desire to expand skills into new areas.
Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application
Excel and Internet Explorer / Mozilla Firefox
Business acumen in areas of e-commerce and retail is advantageous
Process improvement awareness and experience
Enthusiasm and strong self-motivation.
Strong prioritization and time management skills, with a high degree of flexibility.
Ability to embrace constant change with flexibility and good grace.
Demonstrate appropriate sense of urgency and adaptability in response to changing business needs
Demonstrates effective communication, composure, and professional attitude
Exemplary performance record, particularly with regard to quality & productivity
Selection process:
PIR Round
Versant (Online Assessment)
Operations Round 1
Operations round 2
Venue Address
2870, Orion Building,
Bagmane Constellation Business Park,
Doddanekundi Circle, Outer Ring Road,
Marathahalli Post, Bengaluru,
Karnataka 560037.
For Future Reference.
CLICK HERE TO UPLOAD YOUR RESUME TO GET MORE RELATED JOBS
|
Note: Any Job Vacancies/Openings listed here in this website (Sreejobs.com) are verified and error free, before going to be published here. If any changes made by employers/interviewers after published here, Sreejobs.com is not responsible for such and any other consequences. We are not here to provide wrong information intentionally. Sreejobs.com will always try to provide good and genuine job vacancies information for job seeker.
|
|
