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Fresher Hiring For Quality Analyst @ "Amazon" in Chennai

About Company

Name: Amazon


Job Details:

Education: BE/B Tech

Experience: Freshers

Job Location: Chennai

Job Description:

Quality Analyst

Candidate should be BE/B Tech from a recognised university.

Should have an aggregate of 60% through out academics.

Must meet and/or exceeds productivity and accuracy targets for assigned audit/quality processes.

Must be an SME on specific business quality processes

Must provide training/update/coaching on mapping operations in the capacity of an SME

Should perform ticket management (meeting SLAs and responding/resolving tickets)

Must drive process/system improvements basis ongoing trends/gaps identified

Should execute on assigned project components of specific audit processes

24/7/365 availability, including willingness to work on weekends, and outside of the

“standard” work day

Must carry out tactical issue based communications with internal

Must create ad-hoc operational reports, status updates on a need basis

Must have proficient in Internet navigation and keyboard typing skills

Must has problem solving skills and attention to details

Should proficient in MS Excel and other MS office tools

Must have statistical knowledge on averages, trend, outliers, charting, etc. would be an advantage

Should have excellent written and oral communication skills

Must have analytical and deep dive skills to evaluate accuracy

Should have ability to work independently and think out of the box

Should be able to develop and identify the root cause of the issues and get them fixed by

coordinating with different teams like operations and IT
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