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Fresher Hiring For Multiple Positions @ "Amazon" in Hyderabad
About Company
Name: Amazon Website: www.amazon.com
Job Details:
Education: 12th/Any Degree
Experience: 0-5 Years
Job Location: Hyderabad
Walk-in On 20th to 23rd Feb 2017 Between 10:00 AM to 03:00 PM @ Hyderabad
Job Description:
Digital & Device Technical Support Associate, Virtual Technical Support (VTS)
Digital & Device Technical Support Associate:
An Amazon Digital & Device Technical Support Associate is a critical part of our mission to deliver
timely, accurate and professional customer service to all Amazon customers.
This vital position requires an action-oriented, flexible problem-solver who will assist customers in
expediting orders and correcting post-sales problems.
Associates communicate with customers primarily through mail, chat and phone and utilize a variety
of software tools to navigate customer accounts, research and review policies and communicate
effective solutions in a fun and fast-paced environment.
Technical Support Associate- VTS- India:
Virtual Technical Support (VTS) � It is a Work from Home model for India D2 VTS which deals with
Devices & Digital content.
VTS associates are expected to work from a home location approved by Amazon for all scheduled
hours.
It is the responsibility of the associates to ensure uninterrupted internet connectivity and work-like
environment at home location so that associates can deliver their best in terms of productivity and
quality.
Additional benefits: Transport Allowance, Sodexo meal vouchers, Night Shift Allowance, Over Time
Benefits, and Performance Incentives.
Candidate Profile
Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.
Effective problem solving skills including decision making, time management and immediate
prioritization of tasks as assigned
Ability to approach problems logically and rationally
Action oriented and self-disciplined
Organized and detail-oriented
Ability to quickly and effectively prioritize work time in various departments to meet business need
Ability to maintain composure in highly escalated situations
Note: Candidates applied in the last 3 months, will not be considered for the role.
Note: Please carry resume, passport size photograph and one Original Govt ID proof for interviews.
Venue Address
Raheja Mind Space,
Building No:9, 10th Floor,
Opposite Westin Hotel,
Phase 2, HITEC City,
Hyderabad,
Telangana 500081, India
For Future Reference.
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