Fresher Hiring For Customer Service Associate @ "Amazon" in Pune
About Company
Name: Amazon Website: www.amazon.com
Job Details:
Education: B.E/B.Tech/Any Graduate
Experience: Freshers
Job Location: Pune
Job Description:
Customer Service Associate
An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate
and professional customer service to all Amazon customers.
This vital position requires an action-oriented, flexible problem-solver who will assist customers in
expediting orders and correcting post-sales problems.
Associates communicate with customers primarily through mail, chat and phone and utilize a variety
of software tools to navigate customer accounts, research and review policies and communicate
effective solutions in a fun and fast-paced environment.
Candidate Profile
Graduation in 2015,2016,2017,2018
Excellent communication skills (written and verbal)
Excellent documentation skills
Good comprehension skills
Ability to use a desktop computer system
Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
Excellent customer service skills, including maintaining focus on the customer issue in a
fast-paced environment
Ability to empathize with and prioritize customer needs
Effective problem solving skills including decision making, time management and immediate
prioritization of tasks as assigned
For Future Reference.
CLICK HERE TO UPLOAD YOUR RESUME TO GET MORE RELATED JOBS
|