For Latest Job Updates
Home Govt Jobs IT Fresher Jobs IT Exp Jobs IT Walk-Ins MBA Jobs BPO Jobs Register Location FAQ’s Contact Us
Subscribe to Job Alerts
Your Email:

 Visit this group  

Fresher Hiring For MS Associate Service Desk Analyst @ "Allscripts" in Pune

About Company

Name: Allscripts


Job Details:

Education: B.E/B.Tech/B.Sc/BA/ Others

Experience: 0-2 Months

Job Location: Pune

Job Description:

MS Associate Service Desk Analyst

The primary purpose of this role is to provide service desk support to client users and any other

duties as needed.
Acts as initial point of contact for user support calls to the IT Service Desk such that all calls are

logged correctly and promptly allocated appropriately within the IT team.
Provides first-line technical support when handling calls, in order to provide time-of-call resolution

to less complex calls whenever possible.
Provides an ad-hoc service to users of all computer systems, troubleshooting and resolving systems

Carries out a prescribed program of system performance monitoring, measurement, management,

and capacity planning for computer systems, to support a pro-active approach to meeting

changing system demands.
Assist in the maintainence of the Service Desk Knowledge Base.

Candidate Profile

BA or BS degree preferred or other relevant combination of training and experience.
0-2 years entry level to moderate experience in providing service desk support preferred
May be required to work off hour shifts or be assigned to an on-call rotation.
24/7 Support
Work is performed in a standard office environment with minimal exposure to health or
safety hazards.

 For Future Reference.

Submit Resume


Note: Any Job Vacancies/Openings listed here in this website ( are verified and error free, before going to be published here. If any changes made by employers/interviewers after published here, is not responsible for such and any other consequences. We are not here to provide wrong information intentionally. will always try to provide good and genuine job vacancies information for job seeker.

Home | Register for Job Updates | Contact Us