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Freshers/Exp hiring For Service Desk Engineer @ �Accenture" in Hyderabad
About Company
Name: Accenture
Website: www.accenture.com
Job Details:
Education: Any Graduate/PG
Experience: 0 - 2 years
Job Location: Hyderabad
Job Description:
OS � Service Desk Agent
Candidate should possess Graduate, B.Com, B.A, B.Tech, Post Graduate
At least 6 months to 2 years experience in a customer service role on Email/Chat channels Risk
Management and Fraud Investigations background an advantage Demonstrated capacity for critical
thinking, analysis and troubleshooting Attention to detail with the ability to complete a large volume
of work quickly and independently Effective probing and comprehension skills Problem solving skills
with customer centric approach Active user of the internet and online applications
Excellent written English language communication skills Openness to work flexible hours as required,
including night shifts and holidays
Experience working collaboratively and proactively in a diverse team environment
Predominantly Voice Interaction support and also through email, chat & remote support.
24�7 Support, shifts based on roster.
This means role requires working in US / Night shifts and weekends and on national holidays.
Click Here To Apply
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